SUMMARY
Strong organizational and analytical skills with experience in improving processes and managing project life cycle from initial planning to execution. Continually motivated with a strong work ethic and the ability to work independently. Experienced in collaborating with teams with training in conflict resolution and team building.
CERTIFICATIONS
PROFESSIONAL EXPERIENCE
July 2021 - Current New York City, NY
Project Manager | Saatchi & Saatchi
Manage full TV campaigns for Procter & Gamble’s Digestive Wellness & Vicks brands (Metamucil, Prilosec, Pepto Bismol, etc…)
Transform our clients’ scope of work into tailored and actionable project plans, considering all possible opportunities and variables
Optimize and maintain project status reports
Own project timelines by driving projects forward and adjusting timing as things come up
Set client expectations on budgets, timing, and resourcing
Coordinate creative resourcing based on skill level, bandwidth, and project deliverables
Facilitate communication between the account team, creative team, and client brand teams
July 2020 - July 2021 Valhalla, NY
Marketing Coordinator | Wine Enthusiast
Manage 16 email campaigns a week including writing copy, editing, scheduling, and reporting on campaign performance (email campaigns are responsible for most of Wine Express’s Revenue)
Maintain and update Wine Express data, shared documents, and assets in a supporting role to the Manager of Business Intelligence
Lead two meetings a week and coordinate with team of 8
Source wine product images and maintain product page text, including editing/uploading/updating
Create, run, and analyze reports and data on Netsuite and Google Analytics using Data Studio
Pitch new design and marketing ideas as well as ideas on sales, promotions, or new initiatives
Dec 2019 - July 2021 Remote
Project & Marketing Coordinator | Daarna
Oversaw the build of "Ahlan", an application programmed to aid Arabic and Spanish speaking immigrants and refugees transitioning to life in an English speaking country
Led project operations and facilitated communication between the developers, client, and designer through Slack
Amassed and delegated project requirements through Asana
Created social media content for the app launch and a marketing plan leading up to the launch date
Designed and continue to manage Daarna’s website
Consult regularly with internal customers on project status, proposals and software-related issues
*Click logo for portfolio*
Jan 2020 - March 2020 Manhattan , NY
Office Receptionist | Taylor Hodson
Performed general clerical duties including phones, filing, photocopying, faxing, and mail distribution
Responded to various inquiries both external and internal and managed communications via e-mail and phone
Greeted visitors in a professional and friendly manner and gave them the necessary forms to fill out
Organized and maintained numerous filing systems
Sept 2019 - Dec 2019 Tarrytown, NY
Information Technology Specialist | Historic Hudson Valley
Supported the technology functions at multiple special events while ensuring smooth operations
Optimized staff workflow and efficiency through rapid response to their support tickets, involving IT support for failing hardware, corrupted drivers and lost network connections with POS systems
Maintained high tech support standards for quality and productivity metrics
June 2018 - May 2019 Buffalo, NY
International Council Coordinator | UB Student Association
Managed and facilitated communication between twenty clubs towards allotted resources
Allocated a budget of $28,880 towards events and club sponsorships, diversifying 28,000 students to different cultures
Planned and executed International Fiesta, one of the largest events at the University, with a budget of $19,500 and 1,748 tickets sold
*Click logo for portfolio*
Aug 2016 - May 2019 Buffalo, NY
Resident Advisor & Community Assistant | UB Campus Living
Facilitated social, academic, and personal adjustments of over 1,300 diverse students to the University ·
Planned small and large scale programs and led as a positive role model to residents and peer staff members by enforcing policies of Campus Living and UB
June 2018 - Aug 2018 Buffalo, NY
Technology Services & Operations Intern | M&T Bank
Administered technical support of product hardware through testing, installing and troubleshooting roughly 3,000 office telecommunication systems
Implemented and managed technical inventory data by building an auto-populating excel sheet
SKILLS
TECHNICAL
Advanced Excel Skills (2018-Current)
Budgeting (2015-2019, 2021-Current)
Project development (2015-Current)
Application support (2019-Current)
LINGUISTIC
Arabic (Intermediate)
French (Intermediate)
Project Management Tools
Asana (2019-2021)
Smartsheets (2021-Current)
Data Visualization Tools
Power BI (2018-2019)
Google Analytics (2020-2021)
Data Studio (2021)
EDUCATION
University At Buffalo, The State University of New York - May 2019
B.S. in Business Administration:
Management Information Systems & Data Analytics