SUMMARY


Strong organizational and analytical skills with experience in improving processes and managing project life cycle from initial planning to execution. Continually motivated with a strong work ethic and the ability to work independently. Experienced in collaborating with teams with training in conflict resolution and team building.


CERTIFICATIONS


 
 

PROFESSIONAL EXPERIENCE


July 2021 - Current New York City, NY

Project Manager | Saatchi & Saatchi

  • Manage full TV campaigns for Procter & Gamble’s Digestive Wellness & Vicks brands (Metamucil, Prilosec, Pepto Bismol, etc…)

  • Transform our clients’ scope of work into tailored and actionable project plans, considering all possible opportunities and variables

  • Optimize and maintain project status reports

  • Own project timelines by driving projects forward and adjusting timing as things come up

  • Set client expectations on budgets, timing, and resourcing

  • Coordinate creative resourcing based on skill level, bandwidth, and project deliverables

  • Facilitate communication between the account team, creative team, and client brand teams

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*Click logo for portfolio*


July 2020 - July 2021 Valhalla, NY

Marketing Coordinator | Wine Enthusiast

  • Manage 16 email campaigns a week including writing copy, editing, scheduling, and reporting on campaign performance (email campaigns are responsible for most of Wine Express’s Revenue)

  • Maintain and update Wine Express data, shared documents, and assets in a supporting role to the Manager of Business Intelligence

  • Lead two meetings a week and coordinate with team of 8

  • Source wine product images and maintain product page text, including editing/uploading/updating

  • Create, run, and analyze reports and data on Netsuite and Google Analytics using Data Studio

  • Pitch new design and marketing ideas as well as ideas on sales, promotions, or new initiatives

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Dec 2019 - July 2021 Remote

Project & Marketing Coordinator | Daarna     

  • Oversaw the build of "Ahlan", an application programmed to aid Arabic and Spanish speaking immigrants and refugees transitioning to life in an English speaking country

  • Led project operations and facilitated communication between the developers, client, and designer through Slack

  • Amassed and delegated project requirements through Asana

  • Created social media content for the app launch and a marketing plan leading up to the launch date

  • Designed and continue to manage Daarna’s website

  • Consult regularly with internal customers on project status, proposals and software-related issues

*Click logo for portfolio*   


Jan 2020 - March 2020 Manhattan , NY

Office Receptionist | Taylor Hodson

  • Performed general clerical duties including phones, filing, photocopying, faxing, and mail distribution

  • Responded to various inquiries both external and internal and managed communications via e-mail and phone

  • Greeted visitors in a professional and friendly manner and gave them the necessary forms to fill out

  • Organized and maintained numerous filing systems

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Sept 2019 - Dec 2019 Tarrytown, NY

Information Technology Specialist | Historic Hudson Valley

  •  Supported the technology functions at multiple special events while ensuring smooth operations

  • Optimized staff workflow and efficiency through rapid response to their support tickets, involving IT support for failing hardware, corrupted drivers and lost network connections with POS systems

  • Maintained high tech support standards for quality and productivity metrics

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June 2018 - May 2019 Buffalo, NY  

International Council Coordinator | UB Student Association

  • Managed and facilitated communication between twenty clubs towards allotted resources

  • Allocated a budget of $28,880 towards events and club sponsorships, diversifying 28,000 students to different cultures

  • Planned and executed International Fiesta, one of the largest events at the University, with a budget of $19,500 and 1,748 tickets sold

*Click logo for portfolio*   


Aug 2016 - May 2019 Buffalo, NY    

Resident Advisor & Community Assistant | UB Campus Living

  • Facilitated social, academic, and personal adjustments of over 1,300 diverse students to the University ·       

  • Planned small and large scale programs and led as a positive role model to residents and peer staff members by enforcing policies of Campus Living and UB  

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June 2018 - Aug 2018 Buffalo, NY    

Technology Services & Operations Intern | M&T Bank

  • Administered technical support of product hardware through testing, installing and troubleshooting roughly 3,000 office telecommunication systems

  • Implemented and managed technical inventory data by building an auto-populating excel sheet


SKILLS


 

TECHNICAL

  • Advanced Excel Skills (2018-Current)

  • Budgeting (2015-2019, 2021-Current)

  • Project development (2015-Current)

  • Application support (2019-Current)

LINGUISTIC

  • Arabic (Intermediate)

  • French (Intermediate)

Project Management Tools

  • Asana (2019-2021)

  • Smartsheets (2021-Current)

Data Visualization Tools

  • Power BI (2018-2019)

  • Google Analytics (2020-2021)

  • Data Studio (2021)


EDUCATION


University At Buffalo, The State University of New York - May 2019

B.S. in Business Administration:
Management Information Systems & Data Analytics